Visitors are welcome and encouraged, as they can be a patient's best medicine. However, in the interest of a patient's rest and well-being, there are times when visitors may need to be limited.
Visiting Hours are from 9 a.m. to 9 p.m.
(Except Maternity visiting hours are 11 a.m. to 9 p.m. - see details below.)
- The number of visitors at a patient's bedside is limited to two at any time.
- Children under the age of 16 are not allowed to visit patient care areas. (Children may wait with an adult in the first floor lobbies of the main hospital and patient pavilion, or in the cafes.)
- Please respect the privacy of other patients and their guests while visiting.
- Patients may be asleep at any time, so please be considerate and keep noise to a minimum.
- Visitors may be requested to leave a room at the discretion of the nursing or medical staff.
All visitors must enter through the hospital Main Entrance or the Pavilion entrance on Maple Street. Visitors will be issued a visitor badge specific to the destination area. Visitors must wear the badges at all times while in the medical center. Please return visitor badges in the designated drop-off boxes at exits.
Entrance to the Medical Center during non-visiting hours is very restricted. Visitors needing to enter the Medical Center between the hours of 9 p.m. and 5 a.m. must enter and check in through the Emergency Department waiting room entrance and obtain a Visitor Pass. Permission to enter during non-visiting hours is only granted under specific circumstances and must be obtained in advance by the patient's nurse.
No outside food may be brought into the hospital. Hospital purchased food should remain in the area in which it was purchased, and is not allowed beyond the first floor. Guest Meals are available to visitors who desire to eat in the room with a patient at a cost of $7.75 for lunch or dinner and $6.00 for breakfast. Guest meals are ordered from the regular patient menu. The menus are available in the nursing unit or in the Dietary office and meals are paid for in the Cafe.
Protection for Patients
Please do not visit if you have a fever, a cold, sore throat, flu, or if you have been recently exposed to, but have never had, chicken pox, measles or mumps. Help prevent the spread of disease by washing your hands or using hand sanitizer before and after entering a patient room.
Cellular Phone and Personal Computers
Cell phones may be used in the hospital provided the user does not disrupt a quiet and restful environment or compromise patient confidentiality. Personal computers may be used in waiting rooms and in most areas of the hospital. In patient rooms, please check with the nurse before using the computer.
For the good health of our patients, visitors and staff, St. Joseph's Medical Center is a tobacco-free environment. This means that smoking and tobacco use is not permitted anywhere on the St. Joseph's campus, including buildings, grounds, parking areas, and walkways.
The following areas of the hospital have specific visitor guidelines due to the nature of their care:
The birth of a new baby is an exciting time and we understand that family and friends are anxious to visit. However, the security, safety, and comfort of our patients and babies are of utmost importance to us. These guidelines were developed to help ensure a pleasant, healthy birthing experience.
- Maternity visiting hours are 11 a.m. to 9 p.m.
- Children under age 16 are not allowed in the department. Exception: after delivery, brothers and sisters of the newborn, accompanied by an adult, are welcome during Sibling Visiting Hours from 5:00 to 8:00 p.m. Short visits are best for children.
- The number of visitors at the bedside in Maternity is limited to three people at any given time.
- Visitors must not have fever, cold, cold sores, diarrhea, vomiting, rash or skin sores. Important - Visitors who have been exposed to illnesses such as chickenpox or measles may not visit.
Neonatal Intensive Care (NICU)
Parents are encouraged to visit often and designated grandparents may visit as well. Bedside visitors are limited to two people at any given time. Parents and visitors will be asked to leave during procedures, shift report, and physicians' rounds. Information regarding the infant's condition will be given to the parents only.
Parents or guardians may visit at any time. Only two visitors per patient, including the parents, are allowed at the bedside. Shorter visits with friends and extended family are best for the pediatric patient. Visitors must be at least 16 years of age. One parent may stay in the room with the patient at night.
Intensive Care (ICU)
Visitors are permitted according to the patient's condition and will be determined by the physician or nursing staff. The length and time of visits may be adjusted by the nurse caring for the patient.
Skilled Nursing (SNF)
Visitors are always welcome. However, the length and time of visits may be adjusted by the nurse caring for the patient.